Meet The Staff


The staff at Plastic Surgery Arts of West Michigan provides individualized and thoughtful care to patients and family members. All patients are treated with warmth and respect in a family friendly environment. Each member of the team has years of experience in the healthcare field enabling them to provide safe quality care.

Our Staff

Dennis Farney – Practice Manager

Dennis is our newest member of the team.  He came all the way from Marquette, Michigan to settle down in Holland.  Dennis loves a good book, dinosaur bones, his dog Badger, and a well-made pint to help him think about how lucky he is to have gotten to where he’s gotten.

“We’ll burn that bridge when we get to it.”

Diana Stygstra – Nurse

A native of Holland, Diana knows just about every face that walks in the door.  Diana has managed Plastic Surgery Arts for over ten years, and is handing the management reins over to Dennis so she can spend some well-deserved time with her grandchildren (and maybe catch a Hope basketball game or two).

Joni DeHaan – Nurse Practitioner

Joni is a tour-de-force of knowledge and talent.  There is nothing that she has set her mind to that she hasn’t mastered.  Joni does the majority of our cosmetic fillers and biopsies in our office.  She loves running, foods of all kinds, and spending time with her sons and her husband.

Nancy Dalman – Medical Biller and Coder

Nancy Dalman is our very own master of many arts.  She love to knit, to spend time with her grandchildren, to bake, and to ride her motorcycle across the country (I know, right?).

“It’s black or it’s white.”

Julie McCarthy – Receptionist

If you’ve ever called us in our office, you’ve almost certainly heard a British woman answering the phone.  Julie is the voice of our office and is the veritable nerve center of our operations.  Julie loves long distance running, travelling, and reminding Dennis to wear his coat (Dennis doesn’t wear coats.  He’s a Yooper).  Come on in and say “hi” to her!

Sarah Westenbroek – Receptionist/Medical Assistant

If Julie is the nerve center of the office, Sarah is the muscle.  If something needs to get done, she gets it done.  She can do it all and is always ahead of the curve on what the office needs and the needs of our patients.  She loves spending time with her kids, taking trips, and right now her and her husband are remodeling every inch of their house.

Carissa – Insurance Authorization Assistant

Carissa is the backbone of Plastic Surgery Arts, and she helps keep procedures for patients flowing smoothly in the office.  She loves her children, and when she isn’t saving the world at Plastic Surgery Arts she is coaching basketball.


Leslie Friedgen – Medical Assistant/Surgery Scheduler

Leslie is one of our many superstars that run the back of the practice.  She is integral to keeping the flow of patients moving and getting surgeries ready at the hospital.  Leslie is the proud mother of one and loves traveling at any chance she gets.

Joni Lawrence – Medical Assistant

Joni has been with the company for 5 years, and has loved every second of it.  She has spent her days helping our patients for their every need, and if you’ve ever been here before, chances are she’s been the one to help you out.  Joni loves boating, raising her three children, and conquering the great outdoors.

Nancy Kleinheksel – Nurse/Surgery Scheduler

Nancy has cut her teeth in nursing working a majority of her career as a Recovery Nurse, keeping people stable after surgical procedures and helping them heal.  Not only is she a fantastic nurse, she also makes the most amazing brownies that staff can’t seem to put down.  Nancy loves to spoil her grandchildren (ALMOST as much as the staff) and do good works with her church.

Jennifer – Nurse

Jennifer is a Holland native, and has recently retired from her career as a Nurse at Holland Hospital.  She loves her family, fine foods, and is a big fan of riding motorcycles.

Brooke Terpstra – Esthetician

Our spa is run by Brooke, who takes great pride in what she does.  From lotions, balms, and salves, to chemical peels and lasers, she does it all and does it all well.  Brooke likes to travel, work out at Bootcamp, and is raising three children with her husband.

Nancy Brown – Medical Assistant

Nancy has worked at PSA since the very beginning.  She knows every nook and cranny and the needs of the office.  When she’s not saving the world at the office, she’s spending time with her children, travelling, boating, and exploring the lakes and trails she finds!

Sherrie Gillett – MA

Sherrie has been a medical assistant for nearly 12 years, and is the smiling face that doesn’t quit around here.  Nobody brings joy and sunshine to a room quite like her!  Sherrie has a daughter who just graduated college and is basically a clone of Sherrie.